Are you looking to change your AT&T phone number? Maybe you’re having trouble with your current number or just want a new one. Changing your phone number is easy.
I’ll show you how to update your AT&T phone number. You can do it online, through the app, by calling customer service, or by visiting an AT&T store.
Follow these simple steps to update your phone number. Then, you can get back to your daily life.
Key Takeaways
- Update your AT&T phone number online or through the mobile app.
- Contact AT&T customer service for assistance.
- Visit an AT&T store for in-person support.
- Changing your number is a simple process.
- Choose the method that best suits your needs.
Why You Might Need to Change Your AT&T Phone Number
There are many good reasons to change your AT&T phone number. Knowing these reasons can help you decide if changing your number is right for you.
Personal Security Concerns
One big reason to change AT&T phone number is for personal security. If you’ve faced harassment, stalking, or identity theft, a new number can protect you. It helps stop unwanted contact and keeps you safe.
Unwanted Calls and Messages
Getting lots of unwanted calls and messages is another AT&T number change reason. If spam or robocalls won’t stop, a new number might be the answer. Even with AT&T Call Protect, sometimes a change is needed.
Moving to a New Location
When you move, changing your AT&T phone number is a good idea. It lets local people reach you easily and avoids confusion from a different area code.
These are some main reasons to change AT&T phone number. Changing your number can improve your personal safety, reduce unwanted calls, and fit better with your new location.
Before You Begin: Important Considerations
Before you change your AT&T number, think about a few important things. Changing your phone number can affect many parts of your life. It’s key to consider these aspects to avoid problems.
Services Linked to Your Current Number
Many services are tied to your current phone number. It’s important to update these after changing your number. Here are a few examples:
Two-Factor Authentication Apps
Apps like Google Authenticator or Authy use your phone number for 2FA. You’ll need to update these apps with your new number. This keeps your accounts secure.
Subscription Services
Services like Netflix or Spotify use your phone number for verification or billing. You’ll need to update this information with your new number.
Business Contacts and Personal Connections
Changing your number can affect your connections. You’ll need to tell your contacts about your new number. This keeps you connected with both friends and work contacts.
Timing Your Number Change
When you change your number is also important. Try to change it at a time that won’t disrupt your day. Avoid changing it during busy work times or when you’re traveling.
| Consideration | Impact | Action Required |
|---|---|---|
| Two-Factor Authentication | Loss of account access | Update 2FA apps with new number |
| Subscription Services | Disruption in service | Update billing and verification info |
| Business and Personal Contacts | Lost connections | Notify contacts about the number change |
AT&T Number Change Policies and Fees
AT&T has rules and fees for changing your phone number. It’s good to know these before you start. This way, you can go through the process easier.
Standard Fees for Number Changes
Changing your phone number might cost you. The standard fee is usually $10-$15. But, it’s best to check your plan or call AT&T to confirm.
This fee is sometimes waived for certain reasons. We’ll talk about those later.
Waiver Eligibility
AT&T might not charge you for changing your number in some cases. You need to meet certain conditions to qualify for a waiver.
Harassment Cases
If you’re being harassed, AT&T might not charge you. They need to verify the harassment first. This is to help you without adding more stress.
Technical Issues
Having technical problems, like issues with number porting, might also get you a waiver. Make sure to document the problem and reach out to AT&T support.
Frequency Limitations
AT&T has rules about how often you can change your number. Usually, you can change it once every 30 days. But, this can change based on your plan and situation.
Changing your number too often might be limited or cost extra.
Preparing for Your AT&T Phone Number Change
Getting ready for your AT&T phone number change is key. A smooth transition means no service breaks and keeps your contacts safe.
Creating a Notification Plan
It’s vital to tell your contacts about your new number. Make a list of people and services to update. This includes friends, family, work contacts, and any businesses tied to your old number. Use a simple template to keep track of your notifications:
| Contact Group | Notification Method | Status |
|---|---|---|
| Personal Contacts | Email/Phone Call | Pending |
| Business Associates | Pending | |
| Banking and Financial Services | Phone Call/Online Portal | Pending |
Backing Up Important Information
Switching your number might mean losing some data. Back up your important info before you change.
Contacts and Messages
Save your contacts and messages. Sync them with Google or iCloud, or use AT&T’s backup services.
Authentication Apps
If you use 2FA apps like Google Authenticator, update them for your new number. Or change your settings to work with the new number.
Updating Critical Services First
Update your number with important services first. This includes banks, doctors, and government agencies. They often need to verify your new number.
ATT How to Change Phone Number Online
The online platform by AT&T lets you change your phone number easily. It’s designed to be simple, so you can manage your account from home.
Accessing Your AT&T Account
To begin, log into your AT&T account online. Just use your login details.
Login Requirements
You’ll need your AT&T username and password. If you forgot, use the “Forgot Password” option to reset them.
Security Verification
AT&T might ask you to verify your identity. This could be through a security question or a one-time password sent to your email or phone.
Navigating to the Number Change Section
After logging in, go to the account settings. There, you’ll find the option to change your phone number.
- Look for the “Manage Account” or “Account Settings” section.
- Select the “Change Phone Number” option.
- Follow the prompts to proceed with the number change.
Completing the Online Request Form
You’ll see an online form to fill out. Make sure to enter accurate information to avoid delays.
Key details to provide include:
- Your current phone number.
- The reason for the number change (if required).
- Your preferred new phone number (if you have one in mind).
Confirming Your New Number
After submitting your request, you’ll get confirmation of your new number. Save this info for later use.
It’s wise to update any services or contacts with your new number. This ensures a smooth transition.
Changing Your AT&T Number Through the Mobile App
Changing your AT&T number through the mobile app is easy and convenient. The myAT&T app makes it simple to change your phone number. This way, you can manage your account services on the go.
Installing and Setting Up the myAT&T App
First, you need to download the myAT&T app. You can get it from the App Store or Google Play Store. After installing, open the app and log in to your AT&T account. If you’re new, create an account or link your services to the app.
Finding the Number Change Option
After logging in, find the number change option. This involves understanding the app’s navigation path.
App Navigation Path
The number change option is usually under “Manage Account” or “Profile Settings.” The exact path might change with app updates, but it’s easy to find.
Account Settings Menu
In the account settings menu, look for phone number or account details. The number change option is listed here, ready for you to start the process.
Submitting Your Request via App
When you find the number change option, follow the app’s instructions. You’ll choose a new number or confirm your choice. Make sure to check the details before you submit.
Tracking Your Request Status
After you submit your request, track its status in the app. The myAT&T app will update you on your number change progress. You’ll know when it’s done.
Using the myAT&T app to change your AT&T number is quick and easy. It’s a great way to manage your account without calling customer service. It saves time and is perfect for those who like digital management.
Changing Your Number by Calling AT&T Customer Service
If you like a more personal approach, you can change your AT&T number by calling their customer service. This way, you can talk to a real person who can help you. They can answer any questions you have and guide you through the steps.
Preparing Information Before Calling
Before you call AT&T customer service, make sure you have some information ready. You’ll need your account details, the number you want to change, and any other important account info. Having this ready will make the call go faster.
- Account PIN or password
- Current phone number and account details
- Reason for changing the number (if required)
Navigating the Phone Menu System
After you have your info, you’ll need to go through AT&T’s automated phone menu. This system helps direct your call to the right place.
Quickest Path to Representative
To get to a customer service rep fast, press ‘0’ or say “representative” when asked. This skips the automated menu and connects you to a person right away.
Required PIN and Verification
AT&T might ask you to verify your identity with your account PIN or other personal info. Make sure you have this ready to avoid any hold-ups.
Working with the Customer Service Representative
When you talk to a rep, tell them you want to change your phone number. They will help you, tell you about any fees, and give you the new number if it’s available.
Verifying the Change Was Processed
After the rep has made the change, check to make sure it worked. Make sure the new number is correct and all account updates are done.
- Confirm the new phone number with the representative.
- Check for any additional fees or charges on your account.
- Update any linked services or accounts with your new number.
Visiting an AT&T Store to Change Your Number
Changing your AT&T phone number at a store is a personal touch. You get to talk to a knowledgeable person who helps you every step of the way.
Finding the Nearest AT&T Store
First, find the closest AT&T store. Go to the AT&T website and use their store locator. Just type in your location or zip code. You’ll get a list of stores near you, with addresses, phone numbers, and hours.
Documents to Bring With You
Bring the right documents when you go. You’ll need ID and proof you own the account. This could be a driver’s license, passport, or account details.
The In-Store Process
At the store, tell the rep you want to change your number. They’ll check your account and why you want to change. Then, they’ll help you pick a new number and finish the steps.
Leaving with Your New Number
When it’s done, the rep will give you your new number. Check it works before you leave. You might also need to update your contacts and services with the new number.
Selecting Your New AT&T Phone Number
Choosing a new AT&T phone number is easy and flexible. AT&T offers many options to find the perfect number for you. This ensures your new number meets your needs.
Random Assignment Options
For a quick and easy choice, go for a randomly assigned number. This option is simple and fast. AT&T’s system will give you a new number ready to use soon after.
Choosing a Specific Number (if available)
If you have a specific number in mind, AT&T might let you pick it. This is great for businesses or anyone wanting a memorable number.
Vanity Number Considerations
Vanity numbers are easy to remember. They often have patterns or sequences that make them stand out.
Number Pattern Options
Some people like numbers with patterns, like repeating digits. These can be useful for marketing or personal reasons.
Area Code Considerations
Choosing an area code is also an option. This is important if you’ve moved or want a number tied to a region. Keep in mind, area code changes might have rules and availability.
| Number Selection Option | Description | Availability |
|---|---|---|
| Random Assignment | AT&T assigns a new number automatically. | Always Available |
| Specific Number | Choose a specific number if it’s available. | Dependent on Availability |
| Vanity Number | A memorable number with a pattern or significance. | Limited Availability |
For more info on phone services, check out prepaid cell phones without internet. They offer flexibility and control over your mobile services.
How Long Does an AT&T Number Change Take?
When you ask for an AT&T number change, knowing the time it takes is key. The AT&T number change processing time depends on a few things.
Standard Processing Times
Usually, an AT&T number change takes 24 to 48 hours. This time lets them update records and make the switch smooth.
Factors That May Cause Delays
Things like missing info, tech problems, or lots of requests can slow things down. These can make the AT&T number change duration longer than you hoped.
Expedited Options
But, sometimes you need it faster. AT&T might offer quicker service for a fee or in certain situations. To check on this, reach out to AT&T customer service.
What Happens to Your Old AT&T Number
Changing your AT&T phone number makes you wonder about your old one. It’s natural to be curious about what happens next. Knowing the process can ease any worries you might have.
Recycling Period for Phone Numbers
AT&T, like other carriers, has a recycling process for numbers. Your old number will be kept in a holding period. This period is usually a few months long.
When Others Might Receive Your Old Number
After the recycling period, your old number might go to another customer. This happens when there’s a need for that number or area code. AT&T doesn’t tell the old number holder when it’s reassigned.
Options for Number Retirement
You might be able to ask for your old number to be retired instead. This option isn’t always available but can offer peace of mind. If you’re worried about privacy or security, contact AT&T customer service to ask about it.
After the Change: Essential Updates to Make
Changing your AT&T phone number is just the first step. You also need to update your info on different platforms. This ensures your services keep running smoothly and your info stays safe.
Updating Banking and Financial Services
Updating your banking and financial services is key. Tell your bank and other financial places about your new number. This way, you keep getting important alerts and security updates.
Priority Financial Notifications
Notify your bank’s customer service about your new number. This keeps you in the loop for transaction alerts, account updates, and security notices.
Credit Card Companies
Also, update your credit card companies with your new number. It’s important for getting transaction alerts, account updates, and fraud warnings.
Changing Medical and Insurance Records
Update your medical and insurance records with your new number. This makes sure you get reminders, billing, and important messages from healthcare and insurance.
Notifying Government Agencies
If you’ve changed your AT&T number, update government agencies too. This includes your driver’s license, voter registration, or other services that use your number.
As
“Updating your contact info with government agencies is key for keeping your records safe and accurate.”
Updating Social Media and Online Accounts
Lastly, update your social media and online accounts with your new number. This helps you recover accounts if you forget passwords and get important security alerts.
By doing these updates, you’ll have a smooth transition after changing your AT&T number. You’ll keep your services running and your personal info secure.
Troubleshooting Common AT&T Number Change Issues
After changing your AT&T phone number, you might face some common problems. These issues can be fixed easily. Sometimes, despite careful planning, things don’t go as planned.
Knowing about these issues helps you solve them faster. Here are some common problems and how to fix them.
New Number Not Working Properly
If your new number isn’t working right, check if the change is complete. It might take a few hours or up to 24 hours. Make sure your phone’s signal is strong and try restarting it.
If it still doesn’t work, call AT&T customer service. They can find the problem and fix it for you.
Still Receiving Calls on Old Number
Getting calls on your old number after changing can be annoying. This usually happens because it takes time for the change to spread across all networks.
This process usually takes 24 to 48 hours. If it’s been longer and you’re still getting calls, contact AT&T support for help.
Service Interruptions During Transition
Service interruptions can happen during a number change. This might be because of network updates or changes in settings.
To avoid these issues, make sure your phone is up to date. Also, keep your account information current.
Billing Discrepancies After Number Change
Billing problems can happen after changing your number. This is often because of timing issues or system updates. Check your bill for any mistakes.
If you find errors, call AT&T’s billing department. They can fix your bill and explain any charges.
| Issue | Potential Cause | Solution |
|---|---|---|
| New Number Not Working | Number change not fully processed | Wait a few hours, restart phone, or contact AT&T support |
| Receiving Calls on Old Number | Propagation delay | Wait up to 48 hours, then contact AT&T support |
| Service Interruptions | Network updates or configuration changes | Update phone software, check account status |
| Billing Discrepancies | Timing issues or system updates | Review bill, contact AT&T billing department |
By knowing these common problems and their fixes, you can solve issues that come up when changing your AT&T phone number.
Special Circumstances for AT&T Number Changes
In some cases, changing your AT&T phone number needs special care. This includes harassment, business changes, or managing many lines.
Changing Numbers Due to Harassment
If harassment is the reason, AT&T makes changing your number easier. You’ll need to show proof of the harassment.
Documentation Requirements
You might need police reports or other proof. Having this ready helps the process go smoothly.
Expedited Process
AT&T can speed up your number change if it’s due to harassment. This way, you get a new number fast and avoid more trouble.
Business Account Number Changes
Changing your AT&T number for a business account is different. You might need to update numbers on many lines and services.
Changing Numbers for Multiple Lines
You can change numbers for all lines at once if you have many. This is great for businesses or families with shared accounts.
| Special Circumstance | Process | Additional Requirements |
|---|---|---|
| Harassment | Expedited number change | Documentation (police reports, etc.) |
| Business Account | Number change across multiple services | Account verification |
| Multiple Lines | Simultaneous number changes | Account management coordination |
Alternatives to Changing Your AT&T Phone Number
Changing your AT&T phone number isn’t the only way to handle unwanted calls or security issues. There are other options you can try before changing your number. If you’re dealing with harassment or unwanted calls, you have a few choices.
Call Blocking and Filtering Options
Call blocking and filtering can help manage unwanted calls. AT&T offers features to block specific numbers or filter out spam calls. These tools can greatly reduce the number of unwanted calls you get.
Using AT&T Call Protect
AT&T Call Protect adds extra protection against unwanted calls. It can spot and block suspected spam calls. This service is great for those getting a lot of unwanted calls.
Temporary Number Masking Services
For those worried about privacy, temporary number masking services are an option. These services let you use a temporary number that forwards calls to your real number. This keeps your actual number private.
Conclusion
Changing your AT&T phone number is easy if you know the steps. We’ve covered why you might want to change your number. This includes keeping your personal info safe or moving to a new place.
We looked at how to change your number. You can do it online, through the app, by calling, or at an AT&T store. The best method for you depends on what you prefer and your situation.
Before you change your number, get ready. Tell your friends and family, update important services, and know about AT&T’s rules and fees. After changing, update your banking, medical records, and social media.
In short, changing your AT&T number needs some planning and knowing your options. This guide helps you do it smoothly and with little disruption. Now, you should understand how to change your number successfully.
FAQ
How do I change my AT&T phone number online?
To change your AT&T phone number online, first log in to your AT&T account. Then, go to the number change section. Follow the prompts to fill out the online request form.
Can I change my AT&T number through the myAT&T app?
Yes, you can change your AT&T number through the myAT&T app. First, install and set up the app. Next, find the number change option and submit your request.
What is the process for changing my AT&T number by calling customer service?
To change your AT&T number by calling customer service, get ready with the necessary information. Then, navigate the phone menu system. Finally, work with the customer service representative to complete the change.
How do I change my AT&T number in-store?
To change your AT&T number in-store, find the nearest AT&T store. Bring the required documents. Then, follow the in-store process to complete the number change.
Can I choose my new AT&T phone number?
Yes, you may have the option to choose a new AT&T phone number. You can choose a random number or select a specific or vanity number if available.
How long does an AT&T number change take?
The standard processing time for an AT&T number change varies. It usually takes a few hours to a few days. Technical issues can cause delays.
What happens to my old AT&T number after I change it?
After changing your AT&T number, your old number enters a recycling period. It may be reassigned to another user. You can also explore options for number retirement if available.
What updates do I need to make after changing my AT&T phone number?
After changing your AT&T phone number, update your banking and financial services. Also, update your medical and insurance records, government agencies, and social media and online accounts. This ensures continuity.
What if I encounter issues after changing my AT&T number?
If you encounter issues like your new number not working properly or still receiving calls on your old number, troubleshoot the problem. Or contact AT&T customer service for assistance.
Are there alternatives to changing my AT&T phone number?
Yes, alternatives include using call blocking and filtering options. AT&T Call Protect and temporary number masking services can help manage unwanted calls without changing your number.
Can I change my AT&T number due to harassment?
Yes, you can change your AT&T number due to harassment. You may need to provide documentation. You can potentially expedite the process.
Are there any fees associated with changing my AT&T phone number?
AT&T may charge a standard fee for number changes. However, waiver eligibility may apply in certain circumstances, such as harassment cases or technical issues.
